Dear Mr. Bachly,
My wife and I would like to take this opportunity to thank you and your staff for a job well done. In every aspect of the project your staff not only met but exceeded our expectations. In particular there were two areas that really differentiated Bachly Construction from other contractors I have worked with in the past.
First off, were the trades people. To put it simply, the quality of workmanship was outstanding. However, what amazed me even more was the attitude of these people. No alteration was too large or too small for them. They were both willing and able to accommodate our every wish. Secondly was the efficient and timely manner in which all our concerns were addressed. Any time of the day, our project manager was there to answer any questions we had. I can’t tell you how comforting it is to know that during a chaotic time like a home renovation, you always have someone ready to address any of your concerns.
I have worked in the hospitality industry for a number of years, so believe me when I say I have an eye for customer service. I was thoroughly impressed with how Bachly Construction handled our home renovations and would not hesitate to use them again or recommend them to friends or peers.
We just wanted to take this opportunity to express our thanks for the wonderful job you and your staff did on our home.
We feel like we are living in our “dream home”. Bachly Construction started on the day they said they would, and had us back in our new home in no time. The comments from both neighbors and passers by have been overwhelmingly positive.
Our project manager Remo Campagnolo was available at any time to take care of any requests we had. He was truly dedicated to making sure our vision of our “dream home” became a reality.
We thank you once again for all your help.
Chris and Mary-Lu Kennedy
I’d like to express my sincere appreciation on behalf of The Board of Directors and members of The Oakville Club for the excellent work that Bachly Construction did in renovating our Locker Rooms, along with all the ancillary improvements that were made at the same time. The final result far exceeded my expectations and the Club membership is really pleased with their new facilities.
In addition to the excellent work, we also appreciated the professionalism of your team on-site and the attention to detail as we worked through some of the finishing touches. Finally, we also thank you for your financial support during this process.
The construction is over and I would like to tell you that both Linda and I are thrilled with the result. Every neighbour that stopped and talked to us has said how great the house looks. The remark that we have heard over and over is that the addition fits right in with the neighbourhood.
The new construction consisted of the following:
- Constructing a second storey addition as well as a front porch.
- Arranging for all plans, permits and inspections.
In addition to the new construction the following work was done on the existing dwelling.
- Complete demolition and reinstallation of one bathroom.
- Complete demolition and reconstruction of the basement recreation room.
- Painting of all walls and ceilings of the entire house.
- All flooring in the entire house was replaced.
- All exterior siding was removed. New insulation was applied to the existing structure and new siding was put on the entire house.
- New garage doors we installed.
- New central air and gas fireplace were installed.
The entire job was completed within the time frame and budget that we agreed upon. Your company, as well as all of the subcontractors that you hired, were helpful and courteous at all times.
Scott, this was a job that involved hundreds of small details. Your company was extremely attentive to all of them.
On behalf of both my wife and myself I would like to thank you for the great job.
At long last the holiday season is over, the kids are back in school and I can finally sort through the files lining my desk!
This letter is long overdue! I wanted to let you know that the new kitchen is absolutely wonderful and has received many accolades from our family and friends.
Right from the moment that we started working together, the “time line” was in place and I was extremely pleased at how smoothly everything went, making the few weeks without a kitchen and a laundry room relatively stress free. The fact that your team emptied, to the bare walls, much of our main floor, in a few short hours on Day One was an indication of how efficient Bachly Construction and its preferred contractors would be over the course of the renovation which encompassed much of the main floor.
Our many thanks and compliments go out to all the contractors that worked on our home, from the carpenters to the plumber to the electrician. I must also thank you for coordinating this job so efficiently. As a project manager, you are in a league of your own – it was a delight working with someone as organized as me!! (I think that is a compliment) The fact that you managed to keep tabs on our job plus others and make it look relatively easy is a unique talent.
Our thanks to you and your Bachly Construction team for a job well done!
Outlook Terrace, Oakville
Once we picked Bachly, the whole process of building our home was almost seamless. They were really good at guiding us through the whole process. What we really loved is that they were really mindful of timelines, and they always made sure that we stayed on track in terms of budget, and those two things were really big for us.
We were really impressed. Obviously, they build a lot of houses and that made us feel even more comfortable, because clearly they knew what they were doing.
This is likely to be our forever home, but never say never. Right now, it works really well and we love this house. If we chose to build again, we’d have no hesitation going with Bachly again.
The Oakville Club has been working with Bachly Construction for the last 5 years to improve all aspects of the Clubs renovations. We have found them to be a great partner in fulfilling our scope of work and vision of the projects including the most recent renovation of our bar and main dining space. Particularly the restoration of our 150 year old beams in the main dining room that has been a true showcase for the Club.
General Manager of the Oakville Club
We would like to take this opportunity to thank you and your staff for the excellent job you did on the renovation and addition to our house.
After being left by our previous contractor with what was literally a huge hole, you expeditiously and professionally took over the project and completed it to our dreams, requirements and specifications.
Please feel free to use this letter as a reference or endorsement in any way you see fit.
Steve & Antoinette Brown